Dear Nuidin,

Thank you for your recent stay at Le Charme Sukhothai Historical Park Resort and sharing valuable perspective.

We are deeply sorry to learn that you were not satisfied with some of our accommodation. However, in order to clarify the matter and have other reader better understand circumstance, please allow us to take this opportunity to explain herewith respectively.

Regarding breakfast issue, typically our chef always meticulously cook and daily serve fresh food and new produce every meals as well as prepare the sufficiently various breakfast menu choices so that our client would be provided with the greatest cuisine while being with us. Additionally, we also spare the food for refilling when there is the shortage. Besides, based on feedback survey, we always get a good compliment in terms of adequate breakfast from patrons around the world. Nevertheless, after hearing your observation, we have just discussed your comment with our chef and restaurant team so that the better development and successful outcome would be appropriately executed.

Concerning staff manner, please accept our sincerest apologies for any inconvenience.In addition, please let us honestly further express that generally, all of our staffs, are profoundly taught with cultural service-minded principle, decency, politeness, fine principle of hospitality as well as versatile assistance. As for the time being, after hearing your advice, we immediately called off the involved personnel who directly got involved the situation for seriously reprimanding and reemphasizing the certain original tradition. In conclusion, since the matter has been appropriately addressed. Therefore, we are firmly confident that our upcoming guests would be warmly treated with our best as we possibly can.

Thank you again for your helpful opinion and we hope to see you back in the future.

Best regards,
Le Charme Sukhothai