Dear WanwisaMH,

Thank you for your recent stay at Legendha Sukhothai Thai Village Resort and sharing us your valuable perspective. We at Legendha would like to express our sincere regret to learn that our latest guest did not like some of our accommodations. However, in order to have other readers better understand the circumstance and realize the fact, please allow us to take this rare opportunity to further explain herewith respectively.

Regarding glass and silverware issue, may we convey that normally these items are deliberately cleaned, aired and dried by our routine personnel, since we are certainly aware to pay high attention for hygienic utensils. As your observation, we assume that there was some unexpected errors occurred which we feel extremely sorry for discomfort. Nevertheless, after learning your comment, please be assured that the person who got involved situation was seriously reprimanded. Further, we also escalated our process of cleaning and all staffs who are in charge this responsibility have truly committed to keep increasing their delicacy, diligence and carefulness to this particular matter. Therefore, we do believe that our upcoming guests would be accommodated with our best.

Refer to Wi-Fi, please accept our sincerest apologies, since this certain service is installed by our local internet provider, which sometimes is interrupted by unpredictable factor which consequently causes some areas a limited connecting. To figure out the matter, we have just reemphasized this issue to our internet operating company and they strongly promised to maintain their system in our location as stable as possible. Moreover, we are very pleased to announce that we have been developing our internet system for a while and the last phase has been estimated to be completed within 2 weeks from now on. Hence, we are very confident that after that, the frequent signal would be processed with more smooth stability and widely covering our hotel area similar to the big capital city and we truly expect this would better satisfy our current and future guests considerably.

Concerning staff, let us express that typically, in order to standardize all personnel under organization, consistently our entire staffs are strictly required to attend the effective hospitality session as well as are embedded with spiritually friendliness of service-minded. As you recommended, we have certainly acknowledged on this. Furthermore, we just finished retraining program for the specific staff whom you mentioned which we think this would helped generate great outcome and effective performance. Thus, we are very obvious that our upcoming guests would be treated with our best as we possibly can.

Thank you again for your useful feedback and we highly hope to welcome you back in the future.

Best regards,
Legendha Sukhothai

Dear skyandwind,

Thank you for your recent stay at Legendha Sukhothai Thai Village Resort and compliments to us.
We at Legendha are always happy to learn that our latest client had such a pleasant experience while staying with us.

Thank you again for your great feedback and we highly hope to see you back in the future.

Best regards,
The Legendha Sukhotha

Dear Tongkung,

Thank you for your recent stay at Legendha Sukhothai Thai Village Resort and giving us such a big compliments.

We at Legendha are always delightful to hear that our latest client had an pleasant experience while staying with us.

Thank you again for your fabulous feedback and we hope to welcome you back in the future.

Best regards,
The Legendha Sukhothai