Dear Oneza3008,
Firstly, a very big Thank You for choosing us as your ideal hotel during your most recent trip Malacca! We sincerely appreciate your valuable feedback which will certainly boost our motivation to further improve!
We are extremely delighted and excited to hear that you loved our hotel and the services provided to you and your party! I am sure our team will find your compliments very motivating
Our hotel will be undergoing refurbishment works in stages this year as part of our enhancement and upgrading program for our facilities and services in order to provide a more comfy guest experience. Our team and I are excited and look forward to welcome you, your family and friends back to our hotel in the future!