Bonjour and Sawasdee Krab,

I would like to thank you for taking the time and effort to share your comments regarding your recent stay at the Sofitel Krabi Phokeethra Golf & Spa Resort. We are pleased to read that you enjoyed your stay with us.

We are sorry to hear about your unfortunate experience at Koh Poda restaurant and be assured that it is not at all representative of our service and standards. I have taken the liberty to share your comments at length with our Executive Assistant Manager for Food & Beverage and shall take necessary measures to avoid such incidents recurring in the future.

We do appreciate your concerns and comments, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Robin Deb
General Manager
Sofitel Krabi Phokeethra Golf & Spa Resort