Dear Khun shad0wjay,
Greetings from U Jomtien Pattaya. Thank you for taking the time to submit a review of your recent stay with us. I sincerely apologize that your stay did not meet your expectations and would like to apologize for the inconveniences you endured. I have passed on your review to our head department in an effort to improve upon the level of service provided to our valued guests. I hope that the inconveniences faced during your stay do not stop you from staying with us in the future, and that we are given a chance to prove our high standards to you on your next trip to Pattaya.
Best regards,
Sarawut Tipsiriwong
Rooms Division Manager and U Jomtien Pattaya Team