Dear elleepa16,

We thank you for putting the time and effort into writing this review. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.

Kind regards,

Ann C. Padilla
Asst Guest Relation Manager

Deat Warut777,


It is our goal to provide guests with memorable experience and we always appreciate when our team members and the great service they deliver gets highlighted.
I will take great pleasure to convey you kind compliments to them and I am sure they will be most happy and encouraged.
My great appreciation upon your comment towards our resort.
Here at Pinnacle Grand Jomtien Resort, we strive to deliver a bespoke service to our valued guest.

Reviews like yours show me that we manage to create special moments therefore I would like to thank you for writing this review as words like yours are rewarding for my whole team.

Best Regards,

Ann Padilla
Asst Guest Relation Manager

Dear Wanuponatinme,
Thank you so much for your kind words of appreciation, as well as your detailed review of your visit with us at Pinnacle Grand Jomtien Resort. It is wonderful to hear that you enjoyed the hotel's facilities, amenities, as well as the service that we pride ourselves so much in. I will be sure to share this with our staff! Look forward to seeing you again soon!


Kind regards,

Ann Padilla
Asst Guest Relation Manager