Thank you for your comments which we do appreciate. We are sorry to hear that your stay with us did not live up to your expectations. We are striving to do our best to improve on the service and standards of our rooms and bangalows to ensure that our guests are always happy and comfortable. An upgrading programme is also curently being planned, which when completed, will eventually provide better facilities and amenities all round.
We again apologize for any inconvenience caused. Please be aware that we appreciate and value all comments made and will take the necessary steps to rectify these shortcomings.
Yours Sincerely,
Vinit Chidchanognarth
Group General Manager
Sunset Park Beach Resort & Spa
Sunset Village Beach Resort