Dear oudujdao,

Thank you very much for taking your valued time in giving us another review of top rating in most areas.

You may be rest assured that I will gladly pass on your compliments to all staff members. Surely, it will be a great encouragement to them since your satisfaction is a key to every success of hospitality service.

We eagerly look forward to the opportunity of welcoming you back to restore your faith in us soon.


Yours sincerely,

M. Thammachote
General Manager

Dear Khun Kanjana L,

Thank you very much for taking the time to share with us your pleasant experience during your recent stay with us. We are delighted to learn that you were impressed with our location, room quality and breakfast selections.

Such correspondence is always highly motivating but even more so when it comes from our Accor member who has traveled widely and can appreciate the finer points of what we are trying to achieve worldwide.

We cannot express how excited and honored we feel to have you coming back here very soon.

Thank you once again for your great compliments.

Yours sincerely,

M.Thammachote
General Manager

Dear Resort38251852819,

Firstly, we would like to thank you for choosing Novotel Chumphon Beach Resort and Golf during your recent trip and I am grateful for your time to share your stay experience here.

Please accept our sincerest apology for the inconvenience caused regarding the unpleasant service at Front Desk as well as the room conditions. Your constructive comments were well noted and please rest assured that we will take an immediate action for further improvement.

Thank you very much again for your patronage, Please contact me personally at gm@novotel-chumphon.com should you have a future plan to visit Chumphon again so that, I will do any necessary arrangement to ensure that your stay with us will be much more comfortable and enjoyable than this time.


Kind regards,


M. Thammachote
General Manager