Dear ppnexuss,
Thank you for your review of your stay with us.
Our property is ideally located near a number of attractions – things to see and do such as Palio and Scenical World. As of the date of your posting we have officially opened Scenical World – which offers a variety of rides, attractions water park, casual dining and shopping and is only a few steps away from the resort. Greenery is set back a bit from the main road and having a vehicle at your disposal does provide you with ease in getting around to take in the other attractions of the area.
Apologies that your accommodation appeared “dark” – we are reviewing the interior lighting as well as other aspects of the resort for possible enhancements to improve our guest’s vacation experience.
Regarding wi fi; it is free at the lobby and club 168 – and alternatively can be connected to for a nominal fee (through the Front Desk) and accessible from all areas within the property including in room. I do know from time to time – guests using their cellular network may experience coverage challenges from their supplier due to the location of the property.
Breakfast served at Café on the Green does offer a variety of selections ranging from Thai to Western. Our main pool is located between Building “A” and “B” – and alternatively we offer the Aqua Zone. Children under a particular age / height are free and in turn children over a certain age and height, adults and seniors - are a nominal fee as this is a mini water park with sliders for adults and children as well as a kids zone, fresh water showers, changing facilities, food and beverage service, sun loungers and a variety of seating options.
Thank you again for your review and we hope to see you again soon!
Best regards,
Christopher Cribbs
General Manager