Dear SaoMondy,
Warmest greetings from Anantara Lawana Koh Samui Resort
Thank you for taking the time to share your experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, including Khun Sunny, Khun Pink, Khun Oh, Khun Kowit, Khun Sorn and Khun Yok whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Jitsinee Saswatsarnti (Nat)
Front Office Manager