Dear E3995BX_,
Sawasdee ka..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.
Please accept our sincerest thanks for the time that you took to write and share this perfect review of your stay at our resort on TripAdvisor.
Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.
We are so much delighted to know that you loved our gorgeous traditional Thai style resort, spectacular views and peaceful location. However, we do apologize for any inconvenience that occurred during your stay. Please rest assured that your feedback is very important to us, it will be shared with all departments for immediate investigation and improvement. Thank you.
Once again, thank you very much for your positive comment and we look forward to warm welcome you again as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.
Respectfully yours,
Pailin Watchapan
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa