Dear Khun Bavornl,
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number by 044-079-999 ext. 111
Thank you for staying with us, and we look forward to another chance to serve you.
Best Regards,
Wirote Srivoraraksa
Front Office Manager